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Frequently Asked Questions

Luxurious and modern salon interior featuring elegant seating arrangements, well-organized shelves with salon products, and minimalistic décor. The design emphasizes comfort and sophistication, reflecting 3ack's dedication to creating a premium salon experience for customers and staff.
Is there a long-term commitment?

No. 3ack offers month-to-month subscriptions. You’re free to cancel anytime with no penalties.

What is a business location?

A business location where your business is performed; typically your: barbershop, salon or beauty studio.

Does 3ack charge transaction fees for payments?

No, 3ack does not charge your business any additional fees on payments processed through the system.

Does 3ack charge per employee or user?

No, 3ack does not take any additional fees for employees or users. You can have as many employee as you want

How much does 3ack charge per SMS?

0, 3ack does not take any additional fees for SMS reminders.

What happens if I need help with setup?

We offer full support at no extra cost. Our team or our AI-agent will guide you through the setup and make sure you are ready to go.

Does 3ack provide payment terminals?

Yes! Every business location gets one free payment terminal that can be used at the business location or while on the move.

What kind of payments does 3ack support?

3ack supports all major banks, credit and debit cards. Other payment methods such as: Google Pay, Apple pay, Klarna, PayPal etc. are also supported for both in-person and online payments.

How much does 3ack charge to transfer money to my account?

0. 3ack does not charge any fee for transferring your money to your account. And you can choose how often you want to transfer your money to your bank account.

What kind of businesses is 3ack for?

3ack is built for barbershops, hairdressing salons, beauty studios, markup studio/artists and other kinds of beauty businesses

Why do I need a referral code to create a 3ack business account?

This is needed because we charge very little for a lot of features and value and we take a lot of the risk in the relationship with our customer. Hence it is important that we screen businesses to ensure that they are serious, ambitious and growth oriented before they are allowed to use the platform. Also to protect our community.

How can I get a referral code?

You can get referral code from other businesses that are currently using 3ack and have at least one active business location. You can ask them to give you their public profile id. You can also get referral code by sending an application to 3ack or if you are invited by us.

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